- Engels Nederlands
- involved = betrokken
- service provider = dienstverlener
- principal / customer = opdrachtgever
- minimum requirement = minimum eis
- to sign = ondertekenen
- rights = rechten
- duties = plichten
- customer services = dienstverlening
- occasional deviation = incidentele afwijking
- escalation = escalatie
- to prioritise = prioriteiten stellen
- to postpone = uitstellen
- abundant = overvloedig / in overvloed
- to order = bestellen
- order = bestelling
- payment = betaling
- delivery = bezorging
- contract = contract
- invoice = factuur
- complaint = klacht
- shipment = zending
- offer / quotation = offerte
- to have in stock = in voorraad hebben
- enquiry = onderzoek / navraag
- terms of delivery = leveringsvoorwaarden
- terms of payment = betalingsvoorwaarden
- unexpected activities / unexpected tasks = onverwachte werkzaamheden
- preconditions = randvoorwaarden
- responsibilities = aansprakelijkheid
- agreed in writing = schriftelijk overeengekomen
- the work to be completed = te verrichten werkzaamheden