- Engels Nederlands
- to listen actively = actief luisteren
- resident = bewoner
- formalities = formaliteiten
- forms = formulieren
- mental disability / mental handicap = geestelijke beperking
- to make eye contact = aankijken
- to address someone = iemand aanspreken
- to put someone at ease = iemand op zijn gemak stellen
- facility = instelling
- intake interview = opnamegesprek / intakegesprek
- to show empathy = inleven in
- youth care facility = jeugdinstelling
- physical disability / physical handicap = lichamelijke beperking
- to suffer from = lijden aan
- admission form = opnameformulier
- small talk = informeel gesprekje
- personnel / staff = personeel
- to accompany = vergezellen
- adult = volwassene
- health and social care = zorg en welzijn